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Patient Service Representative

1 week ago

Raleigh, North Carolina, United States Raleigh Radiology Full time
Job Description

We are seeking a highly skilled Patient Coordinator to join our team at Raleigh Radiology. As a key member of our front desk staff, you will play a vital role in ensuring seamless patient experiences from registration to examination.

About the Role
  • Maintain professional standards of care and confidentiality
  • Implement policies and procedures with accuracy and attention to detail
  • Develop and maintain open communication channels with patients, families, visitors, and staff
  • Contribute to a safe and well-maintained environment for patients and staff
Main Responsibilities
  1. Greet and check-in patients, providing exceptional customer service
  2. Collaborate with patients, families, and clinical personnel to schedule appointments and collect necessary information
  3. Process demographic, clinical, billing, and insurance data with precision and efficiency
  4. Ensure accurate and timely completion of all necessary paperwork and documents
Requirements
  • High school graduate or equivalent required; associate degree preferred
  • At least 6 months of experience in medical insurance or healthcare industry; ability to type 45 words per minute
  • Flexibility, dependability, and professionalism essential; bilingual skills a plus