Client Care Coordinator

4 weeks ago


Yucaipa, California, United States South Coast Children's Society, Inc. Full time
Job Title: Client Care Coordinator

South Coast Children's Society, Inc. is seeking a highly skilled Client Care Coordinator to join our team. As a Client Care Coordinator, you will play a critical role in coordinating the overall care and transition of clients within our programs or to a community partner. This includes the referral and intake process, coordinating services for active clients, and ensuring a smooth transition between programs.

Key Responsibilities:
  • Track clients with necessary communication to ensure a secure hand-off between programs.
  • Identify clients with recent crisis events and prompt linkages to appropriate program staff.
  • Process referral requests from County departments, unified school districts, and self-referrals.
  • Identify appropriate SCCS programs based on triage results during the referral process.
  • Identify clients at risk of losing their MediCal status and prompt assistance to ensure family maintains active MediCal whenever possible.
Requirements:
  • High school diploma or equivalent.
  • Office administration experience.
  • Office operation experience.
  • Experience with managing Medi-Cal billing preferred.
  • Excellent working knowledge of Electronic Health Records (Myevolv preferred).
  • Excellent customer service skills.
  • Bilingual Spanish preferred.
Salary:

$20.00-$24.50



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