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Senior Field Service Technician

2 months ago

Columbiana, Ohio, United States Archrock Full time
Job Summary

We are seeking a highly skilled Senior Field Service Technician to join our team at Archrock. As a Senior Field Service Technician, you will be responsible for performing maintenance and repair activities on gas compression and/or process equipment at customer locations, as directed.

Key Responsibilities
  • Perform advanced troubleshooting and repair skills on multiple types of equipment, including Caterpillar, Cummins, and Waukesha Engines, as well as Ariel Compressors.
  • Conduct Preventative Maintenance (Adjust valves) to standard with no assistance.
  • Lead a team performing Major Maintenance (Top End, Head changes, Piston and Liner replacement), Assembly and Disassembly projects to standard with limited to no assistance.
  • Perform compressor calculations.
  • Provide high-level customer service and communication skills.
  • Read, write, and speak English (work orders, manuals, etc.).
  • Utilize computer skills, including vendor-specific programs (Cat ET, Cat SIS, Waukesha ESP, Ariel Performance, Murphy Config Tool, etc.), Google Chrome, and Outlook.
  • Regularly complete and submit company-required documentation through company software in a timely manner.
Requirements
  • High school diploma or equivalent preferred.
  • Valid driver's license and a good driving record.
  • Gas or diesel engine and compressor school/training preferred.
  • Typically at least 5 years of experience with natural gas engines and compressors, and a working knowledge of production equipment.
  • Demonstrated history of successful and safe service experience.
Benefits
  • Medical, Dental, and Vision Insurance.
  • Quarterly Bonuses.
  • Up to 5% Match 401(k) Retirement Plan.
  • Employee stock purchase plan.
  • Tuition reimbursement up to $5,250.
  • Dependent Education Scholarship Program.
  • Competitive Paid Time off including nine paid holidays.
  • Basic Life and AD&D Insurance at no cost to the employee.
  • Annual boot allowance for field ops roles.
  • Annual Tool Allowance.
  • Full FR Uniform Provided.
  • Service Truck on Day 1 (Field Service Technician Roles Only).
Leadership
  • Expected to serve as a resource to others for mentoring, knowledge transfer, training, and checking work.
  • May occasionally lead a crew.
Physical Demands
  • Must be fit for duty for the job tasks being performed (Refer to WorkSaver Systems Critical Demands for full details).
  • Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role).
  • Constantly required to display good manual dexterity and to reach with hands and arms.
  • Constantly required to talk and hear.
  • Frequently required to sit while driving or using a PC.
  • Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.
  • Regularly required to lift, move, and carry up to 50 pounds and to push and pull up to 110 pounds.
  • Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.
  • Occasionally required to crawl, climb in and around equipment, stairs, and vertical ladders.
  • Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.
Problem Solving and Innovation
  • Resolves majority of the troubleshooting issues with no help.
  • Provides solutions to a diverse scope and range of complex engine and compressor problems where analysis of information requires evaluation, new approaches, planning, and resourcefulness.
  • Expected to regularly identify opportunities and to provide ideas, methods, and innovations to enhance teamwork, individual development, efficiency, and quality.
Impact
  • Actions and decisions impact operational and financial results in work group.
  • Typically resolves problematic units and customer-related issues in a timely manner.
  • Enhanced skills will most likely result in fewer scheduled delays or decreased costs.
  • Accountable for HSE, service quality, and customer satisfaction.
Freedom to ACT
  • Typically receives and follows specific detailed instructions and/or procedures.
  • Typically works with no supervision.
  • Follows standard practices and procedures in reviewing situations or data from which answers can most often be readily obtained.
  • Selects methods, techniques, and approaches and arranges activities to meet defined schedule.
  • Determines action to be taken within limits of standard practice and authority.