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Food Service Team Member

2 months ago

Stoughton, Massachusetts, United States Ingka External Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Associate to join our team at Ingka External. As a Food Service Associate, you will be responsible for ensuring the operational excellence of IKEA Food, preparing and maintaining menu items, and providing exceptional customer service.

Key Responsibilities
  • Prepare and maintain IKEA Food menu items according to the IKEA Food concept, adhering to food handling, health, and sustainability standards.
  • Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling policies.
  • Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance.
  • Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards.
  • Ensure the cleanliness and organization of dining and play areas.
  • Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas.
  • Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags.
  • Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards.
  • Implement IKEA Food policies and procedures for goods receiving and monthly inventory.
  • Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers.
Requirements
  • Minimum 2 years related experience.
  • Experience in a high-volume customer-facing environment preferred.
  • Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred.
  • Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment.
Benefits
  • Generous paid time off, holiday, and sick time.
  • WiselyPay - get earned wages up to two days early.
  • Paid parental leave (up to 16 weeks).
  • KinderCare tuition discount.
  • Retirement and bonus plans.
  • Co-worker discount, meal deal, and referral bonus.
  • Pet insurance program.
  • Education assistance and learning programs.
  • Safety shoe reimbursement.
  • 24/7 telehealth visits.
  • Dental and vision plans.
  • Medical and Rx plans (must work min. 20 hrs/wk).
  • A fun and inclusive work environment.