Member Experience Associate

3 days ago


Portsmouth, New Hampshire, United States Lighthouse Credit Union Full time
Job Overview: At Lighthouse Credit Union, we value our employees and strive to create a positive work environment that fosters growth and development. As a Banking Specialist, you will have the opportunity to work with a talented team, develop new skills, and advance your career in the banking industry.

Job Description: We are seeking a highly skilled and customer-focused individual to join our team as a Banking Specialist. In this role, you will provide expert guidance to members, process transactions accurately, and promote additional products and services to drive business growth.

Key Responsibilities:
  • Provides expert guidance to members on banking products and services.
  • Processes transactions efficiently and accurately, adhering to established policies and procedures.
  • Identifies opportunities to sell additional products and services to members, increasing revenue and driving business growth.

Requirements:
  • Minimum 2 years customer service/sales experience.
  • Excellent communication and interpersonal skills.
  • Previous cash handling experience.

Benefits:
  • Employee loan discount.
  • Student loan/tuition assistance program.
  • Comprehensive medical/dental/vision +

Salary Information: The estimated salary for this role is $20 per hour, plus incentives, resulting in an annual salary of approximately $41,600.

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