Retail Associate

3 days ago


College Station, Texas, United States Sam's Club Full time

Key Responsibilities:

We are seeking a highly motivated and customer-focused individual to join our team as a Member Assistant - Cart Attendant. In this role, you will be responsible for ensuring a positive member experience by providing exceptional service and support in various aspects of the club.

Key Responsibilities:

  • Ensuring club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services.
  • Maintaining safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.
  • Providing member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.

Requirements:

  • Customer Service, Retail experience including operating cash register, Working with mobile retail applications

Working Conditions:

This is a fast-paced environment where you will be constantly on your feet and on the go. You will be working in a team environment and will be required to maintain a positive attitude and provide exceptional customer service to members across the club as needed.

Benefits:

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Benefits include health, financial, and paid time off benefits, as well as other perks such as short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Education and Training:

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Hourly Wage Range:

The hourly wage range for this position is $15.00 to $22.00. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.



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