Lead Retail Associate

1 week ago


GondrecourtleChâteau, Grand Est, United States Fanatics Full time
Job Summary:

The Retail Lead plays a critical role in the store and/or venue, assisting the Leadership team in creating an exceptional game day and fan experience by leading the front-line Retail Associate team.

This part-time position requires a strong leader who can drive results through coaching Retail Associates to execute operational excellence expectations.

Key Responsibilities:
  • Drive sales results by consistent execution of daily operations
  • Support back-of-house operations, maintaining stockroom organization
  • Knowledge of retail operation systems, including OpSuite5.0, POS, and CAYAN
  • Partner with Leadership team to make decisions on revenue targets, per cap, and UPT
  • Work with Retail Associates to ensure an exemplary fan experience
  • Communicate expectations and provide training to Retail Associates
  • Coach Retail Associates based on observed job performance and operational excellence
  • Understand Fanatics Values and their relation to the role
  • Perform 'Manager on Duty' responsibilities as needed
Requirements:
  • Minimum 18 years of age
  • Minimum one year working in retail or sales preferred
  • Ability to work independently and responsibly in a fast-paced environment
  • Foreign language skills are a plus
Physical Demands:

Regularly required to sit, stand, reach, bend, and move about the facility as needed

Must be able to lift and carry up to 30 lbs.

Game Day/Event scheduling may have exposure to various weather elements if assigned location is outside of the shop


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