Lead Retail Associate
1 week ago
The Retail Lead plays a critical role in the store and/or venue, assisting the Leadership team in creating an exceptional game day and fan experience by leading the front-line Retail Associate team.
This part-time position requires a strong leader who can drive results through coaching Retail Associates to execute operational excellence expectations.
Key Responsibilities:- Drive sales results by consistent execution of daily operations
- Support back-of-house operations, maintaining stockroom organization
- Knowledge of retail operation systems, including OpSuite5.0, POS, and CAYAN
- Partner with Leadership team to make decisions on revenue targets, per cap, and UPT
- Work with Retail Associates to ensure an exemplary fan experience
- Communicate expectations and provide training to Retail Associates
- Coach Retail Associates based on observed job performance and operational excellence
- Understand Fanatics Values and their relation to the role
- Perform 'Manager on Duty' responsibilities as needed
- Minimum 18 years of age
- Minimum one year working in retail or sales preferred
- Ability to work independently and responsibly in a fast-paced environment
- Foreign language skills are a plus
Regularly required to sit, stand, reach, bend, and move about the facility as needed
Must be able to lift and carry up to 30 lbs.
Game Day/Event scheduling may have exposure to various weather elements if assigned location is outside of the shop
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