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Security Officer
2 months ago
Langham Hotels International Limited is seeking a highly skilled and experienced Security Officer to join our team. As a Security Officer, you will be responsible for maintaining a safe and secure environment for our guests and colleagues.
Key Responsibilities- Patrol and Surveillance: Conduct regular patrols of the hotel premises, including the interior and perimeter, to identify potential security risks and respond to emergencies.
- Emergency Response: Respond to emergency situations, such as fires, safety hazards, and threats to life and property, in a calm and rational manner.
- Customer Service: Provide excellent customer service to guests, including assisting with door lock problems and coordinating responses to emergency situations.
- Incident Reporting: Accurately document and report all incidents, including security breaches and safety hazards.
- Lost and Found: Receive, record, and store lost and found items, and respond to inquiries from guests regarding the status of their items.
- Escort Services: Escort guests and colleagues to parking lots, guest floors, and other areas of the hotel as required.
- Education: High school graduate or equivalent preferred.
- Experience: 2 years of previous customer service experience required. Prior law enforcement and/or military experience preferred.
- Skills: Knowledge of Microsoft Works, CPR Certification, and/or First Aid Training preferred.