Patient Services Associate

3 weeks ago


Morgantown, West Virginia, United States WVU Medicine Full time
About the Job

We are seeking a skilled Patient Services Associate to join our team at WVU Medicine. As a key member of our Care Management Team, you will play a vital role in ensuring the day-to-day operational functions of our department are met in a timely manner.

Your primary responsibilities will include collaborating with third-party payers and post-acute providers, as well as providing timely and appropriate documentation within our electronic Care Management System.

With a strong focus on patient care and satisfaction, you will be responsible for communicating effectively with patients, families, and healthcare professionals to ensure seamless transitions of care.

In this dynamic and fast-paced environment, you will have the opportunity to work collaboratively with a multidisciplinary team to achieve established goals and improve quality outcomes.

Key Responsibilities
  • Support the Care Management Team in ensuring the day-to-day operational functions of the department are met in a timely manner.
  • Collaborate with third-party payers and post-acute providers to facilitate smooth transitions of care.
  • Document interactions and communications with patients, families, and healthcare professionals in a timely and accurate manner.
  • Communicate effectively with patients, families, and healthcare professionals to ensure seamless transitions of care.
Requirements
  • A high school diploma or equivalent is required.
  • Two years of administrative experience is preferred.
  • An associates or advanced degree is highly desirable.
Our Benefits

We offer a competitive salary of $43,000 per year, which includes an annual salary increase of 3%. Additionally, we provide comprehensive benefits, including medical, dental, and vision coverage, as well as a 401(k) plan with a 4% employer match.



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