Front Desk Representative

4 weeks ago


Montclair, California, United States Gold's Gym Full time

Front Desk Associate Role

As a Front Desk Associate at Gold's Gym, you will be responsible for providing exceptional customer service to our members. Your key responsibilities will include greeting and welcoming members, answering inquiries, and resolving complaints. You will also be responsible for registering new members, processing membership payments, and maintaining the cleanliness and organization of the front desk area. Additionally, you will assist with scheduling and coordinating fitness classes and personal training sessions, and ensure that all members adhere to gym policies and safety guidelines.

Key Responsibilities:

  • Greet and welcome members
  • Provide exceptional customer service
  • Register new members and process membership payments
  • Maintain cleanliness and organization of the front desk area
  • Assist with scheduling and coordinating fitness classes and personal training sessions
  • Ensure all members adhere to gym policies and safety guidelines


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