Ice Cream Shop Manager

1 week ago


Bryn Mawr, United States Jenis Splendid Ice Creams LLC. Full time

About Jeni's Splendid Ice Creams

We're a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country. Our mission is to make better ice creams and bring people together.

Job Summary

We're looking for an experienced leader to join our team as a Shopkeeper. As a Shopkeeper, you'll lead the Shop team by training and role modeling exceptional customer service, beautiful scooping, and treating all customers and team members with care and respect.

Key Responsibilities

  • Lead the Shop team and provide guidance on customer service and scooping techniques
  • Account for accounting, scheduling, inventory/ordering, and HR functions
  • Work variable shifts, including opening shifts, closing shifts, and/or weekend shifts

Requirements

  • Prior management experience, particularly in the service industry, is a plus but not required
  • Strong work ethic, good heart, and team-first mentality
  • Exceptional organizational and time management skills with the ability to prioritize and achieve competing deadlines
  • Energetic, positive, and skillful communicator

Benefits

  • Competitive salary ($50,000 - $60,000 per year)
  • Monthly bonus potential for shop performance
  • Excellent insurance (health, dental, vision)
  • Paid time off, including sick, vacation, and holiday pay
  • 4% match on 401k contributions after 3 months of employment
  • A one-month paid sabbatical after 3 years of continuous service
  • Annual paid day to volunteer for a non-profit organization that matters to you
  • 50% discount at Jeni's Scoop Shops and online


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