Customer Service Excellence Representative

1 week ago


Louisville, Kentucky, United States ShipMonk Full time

About ShipMonk

ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. We've been operating since 2014, guided by a singular principle: to help small and medium-sized e-commerce businesses scale through technology-driven fulfillment solutions.

We have over 2,500 employees across multiple facilities in the United States, Canada, Mexico, the United Kingdom, and the Czech Republic.

As a Senior Customer Service Representative at ShipMonk, you will play a pivotal role in creating a stress-free process and generating Happiness for our Merchants.



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