Senior Site Reliability Engineer

2 days ago


New York, New York, United States FIS Full time
About the Role

We are seeking a skilled Site Reliability Engineer to join our innovative Platform Service Delivery team at FIS. As an SRE, you will play a critical role in maintaining the stability, reliability, and performance of our payment infrastructure.

Key Responsibilities
  • Participate in day-to-day operations, including incident management, root cause analysis, and change management.
  • Collaborate with cross-functional teams to design and implement proactive engineering mechanisms.
  • Develop and maintain automation scripts to simplify operations and improve efficiency.
  • Work with bleeding-edge technology, including containers, databases, and cloud services.
  • Lead incident triage calls and follow up on root cause analysis.
  • Configure and deploy product releases into production and verify for quality work.
  • Participate in data center and infrastructure change activities.
  • Develop monitoring and alerting for payments platform.
  • Help identify repetitive non-value adding tasks and automate them using scripting and coding.
Requirements
  • At least 2-3 years of experience in building and supporting application infrastructure in a private and/or public cloud.
  • Knowledge of automation tools, such as Ansible, Terraform, Helm, and Harness.
  • Experience with engineering practices, including source control systems, release and deployment patterns.
  • Hands-on experience in engineering environments, including Cloud Service Providers (Azure) and Private Cloud.
  • Experienced with engineering deployment technologies, including containers, databases, and packages.
  • 2-3 years of change management experience on ITSM tools like Service Now.
  • Experience initiating and leading or participating in resolution of incidents.
  • 2-3 years of experience developing and implementing effective monitoring on standard tools similar to Splunk and Dynatrace.
  • Knowledge and skills to comfortably work on Unix Systems, IBM Technologies like WebSphere AS and MQ, and Oracle.
  • Self-starter with minimal supervision.
What We Offer
  • A work environment built on collaboration, flexibility, and respect.
  • Competitive salary and attractive range of benefits designed to support your lifestyle and wellbeing.
  • Varied and challenging work to help you grow your technical skillset.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and forward-thinking individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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