IT Generalist Specialist

3 weeks ago

Honolulu, Hawaii, United States TQI Solutions Full time
IT Generalist Job Description

TQI Solutions is seeking a highly skilled and versatile IT Generalist to join our team in support of the PHNSY Contract.

Key Responsibilities:
  • Lead projects and integrate diverse teams of IT specialists to ensure seamless functionality of various technologies and effective communication with end-users.
  • Plan and deliver customer support services, including installation, consultation, troubleshooting, user assistance, and training.
  • Diagnose and resolve issues based on customer-reported incidents and analyze work processes for improved efficiency.
  • Implement and manage complex systems through the integration of diverse hardware and software technologies, performing administrative and technical tasks on information systems while maintaining thorough documentation.
  • Interface with end-users, utilizing soft skills to enhance user experience and satisfaction.
  • Cover multiple functional areas such as systems design, systems and network administration, programming/analysis, IT support, and IT consulting.
Requirements:
  • Bachelor's degree preferred.
  • Broad understanding of technology and business, with strong soft skills often lacking in technology-focused individuals.
  • Multi-functional with strong analytical abilities, including critical reasoning and statistical analysis.
  • 4 years of IT project management or related experience.
  • Familiarity with emerging technologies like LIDAR and augmented reality.

TQI Solutions is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability, or veteran status.

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