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Beverage Server

2 months ago

Chandler, Arizona, United States River Gaming Enterprises, LLC Full time

Job Summary

We are seeking a highly skilled and enthusiastic Beverage Server to join our team at River Gaming Enterprises, LLC. As a Beverage Server, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.

Key Responsibilities

  • Provide prompt and courteous service to guests, ensuring their needs are met and exceeded.
  • Answer menu or beverage questions posed by guests, maintaining knowledge of our offerings and specials.
  • Anticipate and complete all steps of service as assigned, ensuring a seamless experience for our guests.
  • Build and maintain knowledge of food and beverage offerings to ensure accurate and informed responses to guest inquiries.
  • Maintain a dependable work attendance record, with extremely infrequent absences and/or lateness.
  • Perform other special projects and duties as assigned.

Requirements

  • High School Diploma or equivalent preferred.
  • Experience working in a fast-paced, high-volume bar, restaurant, or nightclub is preferred.
  • In-depth wine and alcohol knowledge preferred.
  • Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
  • Ability to perform the GILA WAY, which includes greeting our guests, interacting positively, listening actively, and appreciating our guests.
  • Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
  • Ability to establish and maintain effective working relationships, as well as to gain the cooperation of guests and fellow team members.
  • Strong interpersonal and communication skills, both written and oral.
  • This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Important Notes

  • As a condition of employment, all new hires must pass the following:
  • Pre-employment Alcohol/Drug Test.
  • Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.