Warehouse Service Technician

4 days ago

Phoenix, Arizona, United States TOTAL WAREHOUSE Inc Full time
Job Title: Warehouse Service Technician

Total Warehouse Inc is seeking a skilled Warehouse Service Technician to join our team. As a key member of our service team, you will be responsible for the repair and maintenance of our clients' equipment at their site and our rental fleet.

Key Responsibilities:

  • Troubleshoot, diagnose, and repair all TW OEM primary makes of lift trucks and components.
  • Perform all assigned Planned Maintenance (PM) on customer and TW Rental Fleet trucks.
  • Perform proper PM's and engine tune-ups on most makes of equipment without supervision in a timely manner.
  • Follow all safety procedures in performing work as well as company policies.
  • Properly identify and work with the parts department to order all necessary replacement parts.
  • Test lift equipment to ensure repairs were completed correctly.
  • Ensure batteries for electric forklift trucks are fully charged.
  • Inspect lift equipment to ensure that it is working properly and safely.
  • Use TW Mobile application to process service calls by entering service order details in a timely manner.

Requirements:

  • Excellent mechanical repair skills.
  • Excellent analytical and problem-solving skills.
  • Ability to visually diagnose mechanical issues.
  • Proficient with computer diagnostic equipment and software.
  • Ability to read service and repair manuals.
  • Ability to perform repairs in a timely fashion.
  • Ability to read work orders.
  • Able to read and understand electrical and hydraulic system schematics.
  • Able to repair, or replace major system components, including circuit boards and other electrical parts, hydraulic, mechanical, L.P. systems, power steering and transmissions, engines with limited supervision.
  • Excellent verbal and written communication skills.
  • Ability to work at a fast pace and under pressure.
  • Ability to multitask and work independently.
  • Advanced customer service skills.
  • Be able to use all special tools properly. Own, maintain, and properly use the normal tools of the trade.

Education and Experience:

  • High school diploma or equivalent.
  • 3 to 5 years prior mechanical experience in lift truck repair, automotive, large equipment, or related industry or related trade school education.
  • Valid driver's license, good driving record, and ability to safely operate lift trucks.

Physical Requirements:

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
  • Must be able to work safely in a noisy area with many odors present.
  • Ability to regularly lift 50 pounds and occasionally lift up to 100 pounds.
  • Must be able to inspect equipment to determine repairs needed.
  • Good vision to inspect repair work.
  • Able to bend, stretch, push, pull, and move as needed to reach, clean, and service machinery.
  • Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.
  • Must be physically capable of accessing all parts of the forklift truck needing repairs or maintenance, either by kneeling or lying on the back.

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