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Customer Service Delivery Advocate

1 month ago


Midland Park, United States Carvana Full time

We're looking for talented individuals to join our team as Customer Service Delivery Advocates at Carvana. As a key member of our Market Operations team, you'll play a vital role in delivering exceptional customer experiences in your market.

Key Responsibilities:

  • Deliver vehicles straight to customers' doors with our custom car haulers
  • Load and unload vehicles onto the hauler, ensuring safe transportation
  • Complete customer paperwork and maintain accurate records
  • Drive safely and maintain a clean driving record

Requirements:

  • At least 2 years of customer-facing experience
  • Ability to perform physically demanding tasks, including loading and unloading vehicles
  • Valid driver's license and ability to obtain a Notary in your local jurisdiction
  • Ability to read, write, speak, and understand English

About Carvana:

At Carvana, we're passionate about delivering exceptional customer experiences. As a Customer Service Delivery Advocate, you'll be an ambassador for our brand, representing our values and commitment to customer satisfaction.

What We Offer:

  • Competitive hourly compensation
  • Opportunity to increase hourly compensation based on performance
  • Comprehensive benefits package, including medical, dental, vision, and 401(k) matching
  • Student loan payments, discounts on vehicles, and other perks

Why Join Carvana?

We're a dynamic and growing company that values our employees and customers. As a Customer Service Delivery Advocate, you'll have the opportunity to make a real difference in people's lives and be part of a team that's changing the car-buying experience.