Automotive Operations Specialist
2 weeks ago
MarketSource is a leading provider of innovative managed sales solutions for enterprise customers in the automotive, information technology, telecommunications, and manufacturing industries. Our team members thrive in a welcoming atmosphere of diversity, inclusion, and exemplary corporate practices.
The estimated salary for this role is $80,000 - $110,000 per year, depending on location and experience. This figure takes into account the job requirements, skills, and qualifications outlined below.
Job DescriptionWe are seeking an experienced Automotive Technical Advisor to join our team. As a direct liaison between dealerships and OEMs, you will provide technical assistance and consultation to our dealer service personnel, fleet, and commercial customers.
Key Responsibilities:
- Provide technical assistance and fixed operations consultation to our dealer service personnel, fleet, and commercial customers.
- Motivate and lead dealer service personnel to higher levels of service and parts performance consistent with corporate and industry direction.
- Initiate resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty.
To succeed in this role, you will need:
- A Bachelor's Degree or equivalent work experience in lieu of degree.
- A Master Technician Certification or equivalent experience in lieu of certification.
- At least 2 years of automotive experience, with dealership fixed operations experience preferred.
This role offers a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
The ideal candidate will be highly motivated, adaptable, and autonomous with the ability to deliver results. They will excel in building positive working relationships, cost assessment, and conflict resolution. A strong understanding of automotive dealership fixed operations is also essential.
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