Medical Operations Director
4 weeks ago
Job Summary:
We are seeking a highly skilled Medical Office Manager to oversee the daily operations of our laboratory testing company in Pensacola, FL. The ideal candidate will have a strong background in healthcare management and experience in supervising clinical staff.
Responsibilities:
- Maintain the highest standards of professionalism, cleanliness, and customer support in the office and among staff.
- Perform direct clinical work, including phlebotomy, triage, check-in/check-out services, patient scheduling, occupational testing, and other services offered by the lab.
- Ensure that office procedures, protocols, and healthcare compliance are performed consistently and on a regular basis.
- Supervise and train clinical staff to provide exceptional patient care and maintain a positive perception of the office.
- Oversee the billing process, weekly bank deposits, daily balancing, and monthly reporting.
- Address patient issues or complaints promptly and effectively, ensuring patient satisfaction.
- Process lab work and specimens accurately and report on the same in a timely manner.
- Foster open communication among staff and between the clinic and corporate office.
- Maintain office equipment and supplies, ensure the office is clean and well-maintained, and operate as a liaison between the clinic and corporate office.
- Identify and submit ideas for improvement and complete all assigned tasks.
Requirements:
Candidates must possess excellent leadership skills, be approachable and communicative, and have a strong understanding of healthcare regulations and compliance.
Estimated Salary Range: $55,000 - $70,000 per year, depending on experience.
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