Medical Operations Director

4 weeks ago


Pensacola, Florida, United States H2 Performance Consulting Full time

Job Summary:

We are seeking a highly skilled Medical Office Manager to oversee the daily operations of our laboratory testing company in Pensacola, FL. The ideal candidate will have a strong background in healthcare management and experience in supervising clinical staff.

Responsibilities:

  • Maintain the highest standards of professionalism, cleanliness, and customer support in the office and among staff.
  • Perform direct clinical work, including phlebotomy, triage, check-in/check-out services, patient scheduling, occupational testing, and other services offered by the lab.
  • Ensure that office procedures, protocols, and healthcare compliance are performed consistently and on a regular basis.
  • Supervise and train clinical staff to provide exceptional patient care and maintain a positive perception of the office.
  • Oversee the billing process, weekly bank deposits, daily balancing, and monthly reporting.
  • Address patient issues or complaints promptly and effectively, ensuring patient satisfaction.
  • Process lab work and specimens accurately and report on the same in a timely manner.
  • Foster open communication among staff and between the clinic and corporate office.
  • Maintain office equipment and supplies, ensure the office is clean and well-maintained, and operate as a liaison between the clinic and corporate office.
  • Identify and submit ideas for improvement and complete all assigned tasks.

Requirements:

Candidates must possess excellent leadership skills, be approachable and communicative, and have a strong understanding of healthcare regulations and compliance.

Estimated Salary Range: $55,000 - $70,000 per year, depending on experience.


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