Staff Assistant

1 day ago


Ashland, Kentucky, United States Jessica Haukedahl - State Farm Agent Full time

Are you a customer-focused individual looking for a challenging role? We are seeking a Staff Assistant to join our team at Jessica Haukedahl - State Farm Agent. As a Staff Assistant, you will be responsible for establishing customer relationships, assisting the sales team, and providing prompt and accurate customer service.

Responsibilities:
  • Establish customer relationships and follow up with customers as needed
  • Assist the sales team in follow-up tasks
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Work with the agent to establish and meet marketing goals
  • Work with the agent to identify and support local community events in our market
Requirements:
  • Able to work Monday through Friday, 8:30am-9am
  • Dependable
  • Self-motivated
  • Detail-oriented
  • Achieve mutually agreed-upon marketing goals
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

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