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Storage and Rental Operations Manager

1 month ago

Richfield, Idaho, United States American Rental Association Full time
Job Summary:

As a key member of the American Rental Association team, the Storage and Rental Operations Manager will oversee the supervision and monitoring of all rental services at multiple locations. This role requires strong leadership skills, excellent customer service abilities, and a proven track record in sales and marketing. The ideal candidate will have experience in the rental industry and be proficient in Microsoft products and specialized software.

Key Responsibilities:

Supervise and monitor all rental services at multiple locations
Supervise and monitor all equipment sales
Supervise and monitor all self storage sales, rentals, and operations
Responsible for sales and rental growth at all locations
Participate in daily customer service activities as needed
Participate in daily equipment sales activities as needed
Responsible for rental sales and marketing to drive revenue streams at all branches

Google advertising
Social media marketing
Collateral materials
Management of website

Supervise, monitor, and evaluate functional team leaders: Customer Service Department and Equipment Sales Department
Audit financial expenditures and income streams
Supervise all aspects of rental and sales staffing for HQ location

Interviews and hiring
Goal setting and performance reviews
Train and support all positions

Address technical questions from internal and external sources
Support other Storage In Motion staff as needed
Other duties as they become necessary for business needs

Requirements:

Good customer service skills
Rental industry experience a plus
Good interpersonal skills with ability to manage people
Clean driving record
Strong aptitude with Microsoft products and specialized software
Must be able to work independently and unsupervised
Reliable, trustworthy, and on time