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Food and Beverage Operations Manager
2 months ago
Job Summary
The Hilton Springfield is seeking a skilled Food and Beverage Supervisor to oversee the daily operations of our food and beverage department. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing staff, and maintaining high standards of food safety and quality.
Key Responsibilities
- Recruit, train, and evaluate employees to ensure they meet company standards and policies.
- Develop and implement menus, manage inventory, and maintain compliance with health and safety regulations.
- Provide exceptional customer service, ensuring guests receive timely and attentive service.
- Maintain a clean and safe working environment, adhering to Hilton's high standards.
- Monitor and control stock levels, reporting any discrepancies or issues.
- Respond to customer feedback and complaints, following up on any concerns.
Requirements
- Previous experience in food and beverage management or supervision.
- Proven ability to work effectively in a fast-paced environment.
- Strong leadership and communication skills.
What We Offer
The Hilton Springfield offers a competitive salary and benefits package, as well as opportunities for career growth and development.