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Retail Associate
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.
Key Responsibilities- Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
- Assist members with their purchases, answering questions and providing product information as needed.
- Maintain a clean and organized store environment, including the parking lot, carts, and flatbeds.
- Ensure that club pick-up orders are filled, contacting members to notify them of any delays or issues.
- Resolve member issues and concerns in a fair and professional manner.
- Comply with company policies and procedures, including safety protocols and customer service standards.
- High school diploma or equivalent required.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Ability to lift up to 25 pounds and stand for long periods of time.
- Availability to work a variety of shifts, including weekends and holidays.
- Competitive hourly wage.
- Performance-based bonus awards.
- Health benefits, including medical, vision, and dental coverage.
- Financial benefits, including 401(k) and stock purchase plans.
- Paid time off benefits, including PTO and parental leave.
- Other benefits, including short-term and long-term disability and company discounts.
