Branch Operations Manager
1 month ago
We are seeking a highly skilled and experienced Branch Manager to lead our Milwaukee branch to success. As a key member of our team, you will be responsible for overseeing the daily operations, driving sales growth, and developing a high-performing team.
Key Responsibilities:- Operational Excellence: Manage all aspects of the branch's daily operations, including inventory management, order fulfillment, and logistics coordination to ensure timely and accurate delivery of building materials to customers.
- Customer Relationship Management: Foster strong relationships with customers, addressing their needs, concerns, and inquiries promptly. Provide exceptional customer service to ensure client satisfaction and loyalty.
- Sales and Business Development: Collaborate with the sales team to drive revenue growth by identifying opportunities to expand the customer base, increase market share, and develop strategies to achieve sales targets.
- Team Leadership: Lead, mentor, and develop a team of sales, administrative, and warehouse staff. Set performance goals, provide regular feedback, and promote a collaborative and motivated work environment.
- Financial Management: Monitor branch financial performance, including revenue, expenses, and profitability. Develop and execute strategies to optimize financial results while adhering to budgetary guidelines.
- Inventory Control: Implement effective inventory management practices, ensuring accurate stock levels, minimizing shrinkage, and optimizing stock turnover.
- Compliance and Safety: Ensure compliance with company policies, procedures, and regulatory requirements. Maintain a safe working environment by promoting adherence to health and safety protocols.
- Reporting: Generate and present regular reports on key performance indicators, sales trends, operational metrics, and other relevant data to senior management.
- Proven experience in a leadership role within the wholesale building materials or closely related sectors.
- Strong business acumen with a demonstrated ability to drive sales growth and achieve financial targets.
- Excellent communication, interpersonal, and negotiation skills.
- Effective team management and leadership abilities.
- Detail-oriented mindset with exceptional organizational and problem-solving skills.
- Proficiency in using relevant software applications, including MS Office suite.
- Familiarity with inventory management and logistics processes.
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