Service Operations Manager

1 week ago


Norristown, Pennsylvania, United States CarVision Inc. Full time
About the Role

We are seeking an experienced Auto Service Manager to join our team at CarVision Inc. As a key member of our operations team, you will be responsible for overseeing the daily activities of our auto service unit.

Key Responsibilities:
  • Lead the auto service team, ensuring high-quality work and exceptional customer service.
  • Develop and implement strategies to increase customer satisfaction and retention.
  • Manage inventory levels, maintaining adequate supplies of vehicle parts and equipment.
  • Collaborate with clients to understand their needs and preferences, tailoring our services to meet their expectations.
  • Oversee staff training and development, focusing on technical expertise and soft skills.
  • Maintain accurate financial records, tracking expenses and revenue.
  • Conduct regular performance evaluations, providing constructive feedback and coaching.
  • Identify opportunities for process improvement, implementing changes to enhance efficiency and effectiveness.
  • Ensure adherence to environmental regulations, minimizing our ecological footprint.
  • Promote a culture of safety within the auto service team, prioritizing employee well-being.

Estimated salary: $90,000 - $115,000 per annum.



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