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Food Service General Supervisor

2 months ago

Lakewood, Ohio, United States 1063 - Dave's Hot Chicken - Lakewood Full time
Restaurant Operations Director Job Overview

We are in search of a dedicated and skilled Restaurant Operations Director to oversee our dining establishment's daily functions. In this pivotal role, you will be accountable for managing all operational facets, ensuring that our staff provides outstanding service to our patrons.

Key Responsibilities:
  • Guide and mentor the restaurant management team and staff
  • Establish and uphold company policies and operational standards
  • Address customer inquiries and grievances with professionalism
  • Maintain high standards of cleanliness and hygiene within the restaurant
  • Oversee procurement, inventory management, and operational processes
  • Formulate strategies to enhance efficiency and achieve business objectives
Qualifications:
  • Prior experience as an Assistant General Manager or General Manager
  • Valid ServSafe Certification
  • Exceptional leadership and communication abilities
  • Willingness to work flexible hours, including weekends and holidays
  • Positive demeanor and dedication to customer satisfaction
Essential Skills:
  • Outstanding time management and organizational capabilities
  • Strong attention to detail
  • Effective delegation skills
  • Confident and proactive approach
  • Ability to lift up to 75 lbs comfortably