Customer Service Representative

2 days ago


Columbia, South Carolina, United States The UPS Store #3770 Full time
Job Overview

The UPS Store #3770 is seeking a highly motivated and customer-focused individual to join our team as a Sales Advisor. As a Sales Advisor, you will be responsible for delivering exceptional customer service to walk-in customers, telephone inquiries, and email inquiries.

Key Responsibilities:

  • Provide world-class customer service to all retail customers
  • Process packages for courier shipment and operate various equipment and devices
  • Train in all services to personalize packing, shipping, printing, and mailbox solutions for customers
  • Multi-task and maintain extreme attention to detail and high quality control
  • Empathize and manage demanding customers to turn stressful events into positive experiences

Requirements:

  • Previous customer-facing retail sales experience
  • Strong computer and typing skills
  • High school diploma or GED
  • Self-motivated, reliable, and able to lift 40 pounds
  • Professional appearance and excellent communication skills

This is a floating hourly position between two different UPS Store locations in Columbia, SC, located within 20 minutes of each other.



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