Parts Specialist
4 weeks ago
Optimum RV is seeking a knowledgeable and customer-focused RV Parts Associate to assist customers in finding the right parts and accessories for their RV.
Key Responsibilities- Provide excellent customer service at the Parts counter.
- Assist customers in identifying and locating RV parts and accessories.
- Process parts orders, including special orders and warranty parts.
- Manage parts inventory, including receiving, stocking, and organizing parts.
- Maintain accurate records of parts transactions and inventory levels.
- Collaborate with the service department to ensure timely availability of parts for repairs and maintenance.
- Handle customer inquiries and resolve issues in a professional and courteous manner.
- Keep the parts counter and showroom clean, organized, and well-stocked.
- Adhere to all safety protocols and company policies.
- Proven experience in a parts counter or similar customer service role, preferably in the automotive or RV industry.
- Strong knowledge of RV parts, accessories, and systems.
- Excellent customer service and communication skills.
- Ability to identify and locate parts using catalogs, computer systems, and other resources.
- Strong organizational skills and attention to detail.
- Proficiency in using parts management software and computer systems.
- High school diploma or equivalent.
- Reliable: We do what we say we're going to do, when we say we're going to do it... every time.
- Humble: We are trainable, coachable, and confident... not arrogant.
- Hustle: We are self-motivated, driven and never satisfied.
- Team Player: We are stronger as one. We help each other, regardless of department or position.
- Loyalty: We are committed to the success of the company through ups and downs because this is our career.
- Competitive wages
- 401K
- Medical insurance
- Dental insurance
- Vision Insurance
- Company-Paid Life insurance
- Supplemental Life Insurance
- Short- & Long-Term Disability
- Critical Illness, Accident and Hospital Indemnity coverage
- EAP
- Wellness Program including Gym Reimbursement
- Vacation, Personal Time & Holiday pay
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