Optical Professional

4 days ago

Farmington, Connecticut, United States EssilorLuxottica Full time
Job Title: Licensed Optician

At EssilorLuxottica, we're passionate about delivering exceptional vision care to our customers. As a Licensed Optician, you'll play a crucial role in helping us achieve this goal.

Key Responsibilities:
  • Welcome and serve customers with a smile, setting expectations and ensuring a seamless experience.
  • Custom fit glasses and precisely place prescriptions in lenses, demonstrating attention to detail and a commitment to quality.
  • Act as a leader in optical acumen, providing expert advice and guidance to customers and colleagues alike.
  • Take and record measurements, accurately adjust and fit eyewear, and ensure finished products meet standards and customer needs.
  • Assist team members with complex product needs and prescriptions, showcasing your technical expertise.
  • Utilize technology efficiently, maintaining accuracy and attention to detail despite time pressure and customer volume.
  • Proactively identify and resolve issues, ensuring customer satisfaction and exceeding expectations.
  • Multi-task, prioritize, and manage time effectively, achieving exceptional results on Brand KPIs and competencies.
  • Maintain a clean, attractive, and organized store environment, taking pride in your work and contributing to a positive customer experience.
  • Report safety opportunities and demonstrate safe work practices, upholding company policies and procedures.
Requirements:
  • High School graduate or equivalent.
  • State licensure.
  • Optical dispensing experience.
  • Strong customer service skills, including communication, listening, and teamwork.
  • Knowledge of current store merchandise.
  • Basic math skills.
  • Awareness of current fashion trends.
  • Selling skills, including the ability to use and carry an iPad/tablet.
  • Familiarity with POS, computers, and calculators.
  • Embracing new technology and change.
Preferred Qualifications:
  • Previous customer service and retail experience.

EssilorLuxottica offers a competitive compensation package, including employee pay, bonus, and commission plans, as well as a comprehensive total rewards package, including health care, retirement savings, paid time off/vacation, and employee discounts. We are an Equal Opportunity Employer and welcome applications from diverse candidates. Upon request, we will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. Please contact the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email HRCompliance@luxotticaretail.com for more information.

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