IT Infrastructure Manager

3 weeks ago


Philadelphia, Pennsylvania, United States NeuroFlow Full time
Job Summary

We are seeking an experienced IT Administrator to join our team at NeuroFlow. As a member of our IT department, you will be responsible for ensuring the smooth operation of our IT systems and services. This includes managing the onboarding and offboarding process for team members, administering key systems and services, and providing comprehensive device support. You will also collaborate with other departments to understand and address their IT needs, providing timely and efficient solutions. If you have a strong background in IT administration, excellent problem-solving skills, and excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Manage and support the onboarding and offboarding of team members, including account setup, access provisioning, and hardware configuration.
  • Administer key systems and services, such as Email platforms, IDP, VPN solutions, and MDM tools.
  • Provide comprehensive device support for company devices, ensuring timely troubleshooting and resolution of technical issues.
  • Troubleshoot and provide support for software, network, and user account issues to maintain productivity.
  • Maintain and manage office wifi, audio-visual systems and conference room technology to facilitate seamless meetings and connectivity.
  • Implement and uphold IT security policies and best practices to protect company data and infrastructure.


What We Offer:
  • A competitive salary range of $80,000 - $100,000 per year, depending on experience.
  • A dynamic and innovative work environment that is passionate about making a difference in the lives of individuals and families affected by mental health conditions.
  • The opportunity to work with a talented team of professionals who are dedicated to delivering high-quality products and services.
  • A comprehensive benefits package, including medical coverage, dental coverage, vision coverage, and life insurance.


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