Sales Supervisor

3 weeks ago


Elmhurst, New York, United States Warby Parker Full time
Job Description
We are looking for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. As a Sales Supervisor, you will contribute to the success of our business firsthand through face-to-face customer interactions. You will share Warby Parker's story and mission on the sales floor, take part in process ideation and improvement, as well as a slew of special projects.

Your responsibilities will include communicating Warby Parker's values and brand philosophy to customers, promoting an efficient, inclusive, and service-minded retail environment, demonstrating exceptional product knowledge and offering thoughtful, honest style advice, dreaming up innovative and entrepreneurial ways to reinvent the glasses-shopping experience, leading the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present, opening and closing the store, and helping foster an inclusive culture by treating customers and colleagues with respect.

We are looking for someone who is backed by professional retail experience at a customer-focused company, plus 6+ months in a management position, equipped with exceptional interpersonal and communication skills to deliver top-notch customer service, cool under pressure and able to adapt quickly, a go-getter with an entrepreneurial spirit, curious and eager to learn, a team player who is passionate about helping customers and teammates alike, an innovative, proactive problem-solver, proud of your work and self-motivated to be a top performer, and able to bring a positive, fun energy to the workplace, even when working long hours.

Some benefits of working at Warby Parker include health, vision, and dental insurance, life and AD&D Insurance, paid time off, paid Holidays, retirement savings plan with a company match, parental leave (non-birthing parents included), short-term disability, Employee Assistance Program (EAP), bereavement Leave, Optical Education Reimbursement, Snack Pantry, and more.
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