Sales Team Member
3 weeks ago
Customer Service Representative - Forever 21
We are seeking a highly motivated and enthusiastic individual to join our sales team as a Customer Service Representative. This role involves providing exceptional customer service, maintaining a high level of product knowledge, and driving sales through effective communication and persuasion.
About the Job
As a Customer Service Representative, you will be responsible for:
- Responding to customer inquiries and needs in a timely and professional manner.
- Assisting customers in finding the right products and providing information on availability and selection.
- Using basic selling techniques to engage with customers and increase sales.
- Introducing current promotions and initiatives to build customer loyalty.
- Completing sales transactions and maintaining proper accountability at registers.
Key Responsibilities
To succeed in this role, you will need to:
- Maintain a high level of product knowledge and stay up-to-date on new arrivals and promotions.
- Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
- Use basic selling techniques to engage with customers and increase sales.
- Work effectively in a team environment and maintain open communication with colleagues.
Salary Information
The estimated salary for this role is $25,000 - $30,000 per year, based on a 40-hour workweek and hourly rate of $12-$15 per hour.
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