Sales Team Member

3 weeks ago


Monroeville, Pennsylvania, United States Forever 21 Full time

Customer Service Representative - Forever 21
We are seeking a highly motivated and enthusiastic individual to join our sales team as a Customer Service Representative. This role involves providing exceptional customer service, maintaining a high level of product knowledge, and driving sales through effective communication and persuasion.

About the Job
As a Customer Service Representative, you will be responsible for:

  • Responding to customer inquiries and needs in a timely and professional manner.
  • Assisting customers in finding the right products and providing information on availability and selection.
  • Using basic selling techniques to engage with customers and increase sales.
  • Introducing current promotions and initiatives to build customer loyalty.
  • Completing sales transactions and maintaining proper accountability at registers.

Key Responsibilities
To succeed in this role, you will need to:

  • Maintain a high level of product knowledge and stay up-to-date on new arrivals and promotions.
  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
  • Use basic selling techniques to engage with customers and increase sales.
  • Work effectively in a team environment and maintain open communication with colleagues.

Salary Information
The estimated salary for this role is $25,000 - $30,000 per year, based on a 40-hour workweek and hourly rate of $12-$15 per hour.


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