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Nighttime Operations Manager
2 weeks ago
Key Performance Indicators (KPIs):
* Increase sales revenue through effective upselling and suggestive selling techniques
* Maintain high levels of customer satisfaction through excellent service delivery
* Achieve operational excellence by managing production efficiency, inventory control, and labor productivity
Requirements:
* High school diploma or equivalent required; bachelor's degree preferred
* Minimum 1 year of retail or food service experience, preferably in a leadership role
* Strong communication and interpersonal skills, with the ability to motivate and coach team members
* Proficient in Point of Sale systems and basic math skills
* Ability to lift up to 40 pounds and stand for long periods
Culture:
At Insomnia Cookies, we pride ourselves on being a fun and dynamic workplace where teamwork and collaboration thrive. We offer a competitive compensation package, comprehensive training programs, and opportunities for career advancement.