Customer Service Team Lead
3 days ago
As a member of our store operations team, you will play a vital role in delivering excellent customer experiences and driving sales growth through efficient operations. Our store operates 7 days a week, with a busy schedule of deliveries, restocking, and cleaning. We are looking for a reliable and organized individual who can manage multiple tasks simultaneously, prioritize duties effectively, and maintain a safe and healthy working environment.
**Estimated Salary:** $60,000 - $75,000 per year
Responsibilities:
Your key responsibilities will include:
- Managing inventory levels, receiving shipments, and processing stockroom activities.
- Maintaining accurate records and reports, and analyzing data to inform business decisions.
- Coordinating store displays and visual merchandising, ensuring a consistent and attractive appearance across the store.
- Working collaboratively with other departments to resolve operational issues and improve store efficiency.
Requirements and Qualifications:
To succeed in this role, you will need to possess the following skills and qualifications:
- A high school diploma or equivalent, with relevant experience in retail, sales, or operations.
- Excellent organizational and time management skills, with the ability to multitask and prioritize duties effectively.
- Strong communication and interpersonal skills, with the ability to work effectively with colleagues and customers at all levels.
- Ability to lift up to 50 pounds, stand for long periods, and move quickly and safely around the store.
Benefits:
We offer a comprehensive benefits package, including competitive pay, quality training, travel mileage reimbursement, 401(k) with company percentage match, access to HSA, paid vacation, holidays, and sick leave, and a benefits package including medical, dental, vision, and life insurance.
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