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IT Service Manager for Surveillance Systems

2 months ago

Brunswick Georgia, United States ValidaTek, Inc. Full time
About the Role

ValidaTek, Inc. is seeking a highly skilled Video Surveillance Systems Administrator to join our team. As a key member of our IT department, you will be responsible for managing a video surveillance system containing 1000 cameras for the Federal Law Enforcement Training Center.

Key Responsibilities
  • Perform general Windows server administration, including Active Directory, DHCP, and DNS.
  • Manage PKI, firmware, and software maintenance and installations while adhering to government security principles.
  • Script audits, queries, and day-to-day administration in the domain using PowerShell.
  • Use VMware for installation and monitoring of Windows servers.
System Administration
  • Install and configure complex XProtect VMS installations, multiple Management Servers, multiple Mobile Servers, edge storage, multicast, clustering, and other advanced configuration options.
  • Configure and maintain Windows physical and virtual servers.
  • Ensure overall system functionality, programming, troubleshooting, and maintenance.
Analysis and Troubleshooting
  • Analyze systems operations and the results of systems tests to ensure proper systems operation and determine the need for maintenance.
  • Identify and correct system malfunctions, advising the Project Manager of all malfunctions and the actions taken for correction.
Testing and Quality Assurance
  • Initiate authorized tests of the operation of the security system and designated components and subsystems to ensure proper operation or to identify the need for maintenance.
  • Advise the Project Manager of abnormalities and shortcomings of the existing system that may significantly affect the design of next generation systems or result in the identification of better methodology or operational techniques.
Preventative Maintenance
  • Develop and implement a robust preventative maintenance program.
  • Report any problems noted with the systems to the Project Manager.
Requirements
  • Bachelor's degree or equivalent experience and a minimum of four (4) years of hands-on experience managing video surveillance systems.
  • Familiarity with VMware products, including vCenter and vCenter Appliance.
  • Completion of company-paid training within 90 days of hire, including Milestone Xprotect Integration Professional certification, Quatum/Pivot Administrative Training, Axis Encoders Training, BriefCam Administrative Training, and Agent VI Administrative Training.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Willingness to work on site in customer facilities in Brunswick, GA.
  • Ability to pass the DHS law enforcement background check.