HVAC Operations Manager
2 months ago
We offer a competitive salary of $55,000 - $65,000 per year.
Job Overview:
This full-time position involves providing exceptional customer service and dispatching HVAC technicians to meet customer needs.
Key Responsibilities:
- Communicate with customers to determine their service requirements.
- Schedule and notify technicians of work assignments using GPS tracking and dispatching software.
- Manage customer repair records and maintain a dispatching board for efficient technician utilization.
- Ensure seamless communication between technicians and customers.
- Perform various reporting responsibilities as needed.
Requirements:
To be considered for this role, you must have:
- A high school diploma or equivalent.
- Previous experience in dispatching or customer service.
- The ability to plan and accomplish goals while maintaining excellent communication skills.
Benefits:
We offer a comprehensive benefits package including medical insurance, dental insurance, paid vacations, and a 401(k) retirement plan with a generous company match.
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