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Property Leasing Consultant

2 months ago


Orem, Utah, United States Nelson Partners Student Housing Full time

Position Overview: A Property Leasing Consultant plays a crucial role in managing the marketing, leasing, and renewal strategies of the community to meet occupancy, revenue, and resident retention objectives. This position involves engaging with prospective residents, ensuring satisfaction throughout the lease duration, and facilitating lease renewals.

Key Responsibilities:

  • Develop and execute marketing strategies at various events, including housing fairs and open houses.
  • Provide constructive feedback to enhance property marketing initiatives and identify new opportunities.
  • Deliver weekly updates to the management team.
  • Participate in property meetings and collaborate on monthly marketing plans.
  • Evaluate the effectiveness of marketing channels and suggest improvements based on budget considerations.
  • Conduct market surveys and analyze housing costs as necessary.
  • Implement social media and digital marketing campaigns.
  • Maintain an inventory of marketing materials and promotional items.
  • Respond to after-hours lockout calls, excluding emergencies.
  • Ensure proper routing of emergency calls to the appropriate departments.
  • Foster relationships with university departments to enhance marketing efforts.
  • Adhere to scheduled shifts and maintain confidentiality of sensitive information.
  • Contribute to a clean and professional work environment.
  • Assist with roommate matching and onboarding processes.
  • Thoroughly understand lease agreements and communicate relevant information to residents and prospects.
  • Engage in move-in and move-out procedures.
  • Exceed the expectations of residents, clients, and vendors.
  • Encourage community engagement among residents and staff.
  • Support conflict resolution among residents, promoting respect for diversity.
  • Inspect apartments prior to move-in to ensure readiness.
  • Regularly assess common areas to maintain cleanliness and report issues.

Qualifications:

  • Strong communication skills to effectively handle legal documents and address inquiries.
  • Proven sales abilities, including lead generation and closing techniques.
  • Proficiency in property management software and spreadsheet applications.
  • Basic mathematical skills for financial reporting and budgeting.
  • Familiarity with online marketing tools and platforms.
  • Ability to build rapport with potential residents throughout the leasing process.

Requirements:

  • Willingness to work flexible hours, including evenings and weekends.
  • Exceptional customer service and communication abilities.
  • Demonstrated leadership skills and problem-solving capabilities.
  • Strong proficiency in internet and office software applications.

Education & Experience:

  • A high school diploma or equivalent is required.
  • One to two years of experience in a leasing role, preferably in the student housing sector.