Lead Barista
2 months ago
Vancouver, Washington, United States
Kroger
Full time
Job SummaryWe are seeking a highly skilled and experienced Lead Barista to join our team at Fred Meyer Jewelers. As a Lead Barista, you will be responsible for providing exceptional customer service, managing the coffee shop, and ensuring that our customers receive the highest quality beverages and experience.
Key Responsibilities- Customer Service: Provide prompt, quality coffee selection, purchase, and preparation to customers.
- Team Management: Supervise and direct department personnel to ensure quality customer service and maintain a clean and appealing environment.
- Inventory Management: Order and maintain stock and supplies, monitor conditions and appearance of same throughout the department.
- Quality Control: Monitor code dates and product rotation, removes out of code product.
- Training and Development: Train and develop department personnel to ensure they have the skills and knowledge necessary to provide exceptional customer service.
- Marketing and Merchandising: Increase sales through effective marketing and merchandising of products in the Department.
- Education: High school diploma or equivalent required.
- Experience: 2+ years of experience in a coffee shop or retail environment.
- Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and basic math skills.
- Certifications: Must be a trained and certified barista.
- Education: Associate's degree or higher in a related field.
- Experience: 3+ years of experience in a coffee shop or retail environment.
- Skills: Supervisory skills, prior food handling experience, and ability to work in a team environment.
Fred Meyer Jewelers is a leading retailer of fine jewelry and watches. We are committed to providing our customers with exceptional service and quality products. As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, and to develop your skills and knowledge in a supportive and collaborative team.