Sales Support Coordinator
3 weeks ago
The Sales Support Coordinator will play a vital role in enhancing customer relationships and driving sales growth. This position requires excellent communication skills, creativity, and attention to detail.
About the RoleWe are seeking an experienced Administrative Professional to join our Sales Team. As a key member of the team, you will be responsible for interacting with existing customers, primarily via phone and email, to increase sales and provide exceptional customer service.
Main Responsibilities- Maintain frequent communication with the customer base and account managers to ensure seamless collaboration and problem-solving.
- Solicit sales orders from existing customers through phone and/or email campaigns.
- Work closely with account managers to facilitate customer requests and resolve issues promptly.
- Build and maintain positive relationships with distributors and inventory locations to optimize supply chain efficiency.
- Collaborate with Product Managers to enhance sales programs and drive revenue growth.
- Enter sales orders, stock transfers, and purchase orders accurately and efficiently.
- Coordinate with production and shipping teams to meet customer expectations and deliver high-quality products on time.
- Assist in managing inventory levels at on-site and off-site locations based on customer needs.
- Ensure timely coordination of stock transfers into managed yards at off-site locations.
- Prepare various reports and correspondence as required to support business operations.
To be successful in this role, you will need:
- A strong background in customer service, sales, or a related field.
- Excellent communication, problem-solving, and organizational skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficiency in computer applications, including CRM software and Microsoft Office.
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