AR Supervisor

PetroChoice is seeking an experienced AR Supervisor to lead the Accounts Receivable team. The successful candidate will be responsible for managing the day-to-day collections processes, coaching and mentoring the team, and fostering a collaborative and efficient work environment.

• Manage and lead the AR team, ensuring timely collections and excellent customer service.
• Monitor A/R aging, credit policy, and work closely with clients to ensure accounts are paid on a timely basis.
• Recommends accounts for collection escalation to 3rd party collection agencies.
• Reviews existing collections process and advises on best practices and opportunities for improvement.
• Determine and assign credit limits and terms for new customer accounts.
• Reassess credit limits and terms for existing customers.
• Contact customers via email and/or telephone regarding past due balances and disputes.
• Proactively manage and recover severely overdue customer accounts.
• Provide support to various departments and customers, resolving inquiries related to billing, account standings, and payment arrangements.
• Produce and analyze reports for management detailing accounts receivable aging changes and balance fluctuations.

• Bachelor's degree in Accounting, Business, or Finance from an accredited college or university.
• 3 to 5 years of in-seat collections experience and 2-3 years of supervising a team experience.
• Strong leadership and communication skills, with the ability to motivate and lead a team in a hybrid environment.
• Excellent credit analysis and collections skills, with a strong attention to detail.
• Ability to multi-task, complex problem-solving, and maintain a responsive attitude and mindset.
• Understanding of corporate values and ability to build them into daily work and leadership style.

The work environment is moderate, with occasional lifting and/or moving up to 20 pounds. The employee is required to work while sitting, use hands, and reach with hands and arms, talk, and hear.