Student Success Specialist

6 days ago


Davie, Florida, United States Broward Community College Full time
Job Summary

Under limited supervision, this position will provide academic advisement and consultation to prospective, current, and former Career and Technical Education (CTE) students. Key responsibilities include assessing academic levels, advising on CTE academic programs and updates, reviewing and analyzing applications, transfer evaluations, and transcripts for entry and exit from the college, and evaluating student needs to monitor progress within the program. Additionally, the incumbent will collaborate with College staff to provide the appropriate student support services to ensure student success and completion. The position will also perform related work as directed.

Key Responsibilities
  • Provides academic advising to prospective, current, and former CTE students utilizing a case management approach.
  • Resolves student issues and problems relating to curriculum, course prerequisites, and eligibility by referring to catalogs and other appropriate resource material or governance manual.
  • Reviews transcripts to ensure eligibility for admission to specific CTE programs, including unofficial evaluation of transfer credits and applicability of academic credit to program requirements.
  • Monitors student files for academic progress, success, retention, and to ensure deadlines are met for completing various coursework requirements, graduation requirements, and other specific CTE program requirements.
  • Provides holistic advisement to include in-depth intake interviews, short and long-term goal development, follow-up, and outreach to CTE students.
  • Facilitates group advising and information sessions for CTE students on a semester basis.
  • Develops workshop material and conducts/facilitates workshops for CTE students, BC employees, community partners, and educational conferences on a quarterly basis.
  • Guides students through the educational planning process, career exploration, and goals clarification on a weekly basis.
  • Develops and implements referral processes for CTE students with personal, social, or academic concerns that impede their academic progress on a quarterly basis.
  • Responds to email/telephone inquiries from students, staff, faculty, and administrators about advisement, registration, graduation, transfer information, and other procedures or policies at BC on a daily basis.
  • Performs other duties as assigned, including grant reporting requirements.


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