Desk Adjuster

2 weeks ago

Dubuque, Iowa, United States Access Dubuque Full time
Job Title: Desk Adjuster - French Speaking

Job Summary:

We are seeking a highly skilled and experienced Desk Adjuster - French Speaking to join our team. As a Desk Adjuster, you will be responsible for handling losses and claims for property and casualty insurers. This is a challenging and rewarding role that requires strong analytical and communication skills.

Key Responsibilities:

  • Examine insurance policies and other records to determine insurance coverage.
  • Interview, telephone, and/or correspond with claimants and witnesses regarding claims.
  • Consult police and hospital records and inspect property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
  • Estimate cost of repair, replacement, or compensation.
  • Prepare report of findings and negotiate settlement with claimant.
  • Recommend litigation by legal department when settlement cannot be negotiated.
  • Attend litigation hearings.
  • Revises case reserves in assigned claims files to cover probable costs.
  • Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.

Requirements:

  • Bachelor's degree from an accredited college or university preferred.
  • Obtain IIA-AIC designation within 12 to 18 months.
  • Appropriate state adjuster license is required.
  • Strong oral and written communication, including presentation skills.
  • PC literate, including Microsoft Office products.
  • Demonstrated commitment to timely reporting.
  • Strong customer service skills.
  • Strong interpersonal skills.
  • Attention to detail and accuracy.
  • Good time management and organizational skills.
  • Ability to work independently or in a team environment.
  • Ability to meet or exceed Performance Competencies.

Work Environment:

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Physical:

  • Must be able to stand and/or walk for long periods of time.
  • Must be able to kneel, squat or bend.
  • Must be able to work outdoors in hot and/or cold weather conditions.
  • Have the ability to climb, crawl, stoop, kneel, reaching/working overhead.
  • Be able to lift/carry up to 50 pounds.
  • Be able to push/pull up to 100 pounds.
  • Be able to drive up to 4 hours per day.
  • Must have continual use of manual dexterity.

Auditory/Visual: Hearing, vision, and talking.

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

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