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Front End Service Team Lead

2 months ago


Atlanta, Georgia, United States Walmart Full time
Job Overview

As a Front End Service Team Supervisor at Walmart, you will play a critical role in ensuring exceptional customer experiences across our stores. Your primary responsibilities will include:

  • Leading a team of Front End Service associates to deliver outstanding customer service, ensuring a seamless shopping experience for our customers.
  • Managing the front-end operations, including processing returns, refunds, and financial transactions, while maintaining a high level of accuracy and efficiency.
  • Collaborating with other teams to drive sales growth, improve customer satisfaction, and enhance overall store performance.
  • Providing coaching and development opportunities to team members to help them grow professionally and personally.
  • Staying up-to-date with company policies, procedures, and initiatives to ensure compliance and effective implementation.
Benefits and Perks

As a valued member of the Walmart team, you will enjoy a range of benefits and perks, including:

  • Competitive hourly pay rates, with opportunities for performance-based incentives and bonuses.
  • A comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans.
  • Generous paid time off, including vacation, sick leave, and holidays, to help you recharge and maintain a healthy work-life balance.
  • Access to our education benefit program, Live Better U, which offers tuition reimbursement, books, and fees for full-time and part-time associates.
  • Opportunities for career growth and advancement within the company, with a focus on developing your skills and expertise.
Requirements and Qualifications

To be successful in this role, you will need:

  • Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions and drive results.
  • Experience in a retail or customer-facing environment, with a proven track record of delivering exceptional customer service.
  • Ability to work in a fast-paced environment, with a focus on meeting sales targets and driving business growth.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.