Patient Care and Treatment Coordinator

3 days ago


Arizona City, Arizona, United States Transitions Counseling and Consulting Full time
Job Title: Patient Care and Treatment Coordinator

We are seeking a highly skilled and compassionate Patient Care and Treatment Coordinator to join our team at Transitions Counseling and Consulting. As a key member of our team, you will provide administrative support and care collaboration to current and future clients and their families.

Our Mission:

At Transitions Counseling and Consulting, we provide accessible, skilled mental health services for children, teenagers, and adults at convenient locations throughout Arizona. Our mission is to provide safe, high-quality mental health services in an ethical environment that embraces diversity and to train the next generation of therapists to also do so competently and confidently.

Flexible Compensation Options:
  • Hourly employee (benefits included) at $19.00 per hour
  • Contracted (benefits not included) at $22+ per hour
What We Provide:
  • Flexible scheduling options
  • Flexible compensation options available to match your needs
  • Generous 180+ hours off first year including PTO, sick time, holidays, and birthday
  • Full benefits including BCBS medical plans (multiple PPO and Alliance Network options), dental, and vision
  • BCBS medical plans include free access to their telehealth platform for convenient medical and mental health visits
  • Health savings account (HSA)
  • Dependent care flexible spending account (DC-FSA)
  • Free access to health and wellness platform Sharecare
  • Advancement and specific focus opportunities
  • Excellent team culture and clinical support
  • Robust and experienced back office support
What You'll Do at Work:
  • Meet with clients and their families in person and via secure platforms to schedule first appointments and review and establish financial agreements
  • Answer client questions about treatment options, accounts, and balances
  • Communicate with a variety of other healthcare partners (healthcare providers, hospitals, insurance representatives) to coordinate seamless referrals for treatment
  • Track and follow-up on incomplete documents and financial agreements by phone, email, and secure text messaging
  • Track and follow-up on client attendance and absence from group-based services
  • Contact insurance plans and perform eligibility verifications and authorizations for care
Qualifications:
  • Minimum: High school graduate or equivalent
  • Experience in a healthcare or behavioral health setting preferred
  • Experience working with an electronic healthcare record (EHR) preferred
  • Strong basic computing skills with Microsoft Office programs (Word, Excel)
  • Must have excellent organizational skills, ability to work well with frequent interruptions, and ability to communicate with a variety of others in a manner that is direct, clear, courteous, and tactful in person, by phone, and by email
  • Provide current level one fingerprint clearance card issued by the Arizona Department of Public Safety and renew as applicable
  • Continuously maintain active Cardiopulmonary Resuscitation (CPR) certification


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