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Automotive Service Manager

2 months ago

Paso Robles, California, United States Big Brand Tire & Service Full time
Job Summary

We are seeking a highly skilled and experienced Automotive Service Manager to join our team at Big Brand Tire & Service. As a key member of our management team, you will be responsible for leading our service team and ensuring that our customers receive exceptional service and support.

Key Responsibilities
  • Leadership and Management
    • Lead and manage a team of service technicians to ensure that our customers receive timely and efficient service.
    • Develop and implement strategies to improve service quality and customer satisfaction.
  • Customer Service
    • Provide exceptional customer service and support to our customers, ensuring that their needs are met and exceeded.
    • Develop and maintain strong relationships with our customers to build loyalty and retention.
  • Tire and Service Sales
    • Develop and implement sales strategies to increase tire and service sales.
    • Provide expert advice and recommendations to customers on tire and service products.
  • Operational Excellence
    • Ensure that our service operations are running efficiently and effectively.
    • Develop and implement processes to improve productivity and reduce costs.
Requirements
  • Experience
    • Minimum 1 year of experience in a management role in the automotive industry.
    • Minimum 1 year of experience in tire and service sales.
  • Skills
    • Excellent leadership and management skills.
    • Strong customer service and communication skills.
    • Ability to develop and implement sales strategies.
    • Ability to lead and manage a team of service technicians.
  • Education
    • High school diploma or equivalent required.
    • ASE certification preferred.
What We Offer
  • Competitive Compensation
    • Competitive hourly rates and commission structure.
  • Benefits
    • Medical, dental, and life insurance.
    • 401k plan with company match.
    • Employee discounts and perks.
  • Opportunities for Growth
    • Opportunities for career advancement and professional development.