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Customer Service Associate

3 weeks ago

Youngwood, Pennsylvania, United States S and T Bank Full time
About the Role

We are looking for a skilled Customer Service Associate to join our team at S and T Bank. As a key member of our branch staff, you will provide exceptional customer service and support to our clients, helping them achieve their financial goals.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process transactions accurately and efficiently, including deposits, withdrawals, and loan payments
  • Develop and maintain relationships with existing customers to increase loyalty and retention
  • Collaborate with colleagues to achieve branch goals and objectives
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred
  • One to three years of customer service experience, preferably in a retail banking environment
  • Proven track record of providing excellent customer service and resolving complex issues
  • Strong communication and interpersonal skills, with ability to work effectively in a team environment
  • Ability to lift up to 20 pounds and stand for long periods
Benefits
  • A salary range of $15.00 - $26.44 per hour
  • Opportunities for career advancement and professional growth
  • A comprehensive benefits package, including health insurance and retirement savings plan
  • Flexible scheduling and opportunities for overtime