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Customer Care Specialist

3 months ago

Lutz, Florida, United States VCA Full time

VCA Cypress Creek Animal Hospital is seeking a committed Customer Care Specialist to enhance their operations on a full-time basis.

The successful candidate will demonstrate a high level of professionalism and interpersonal skills, ensuring exceptional service for both clients and their pets.

About the Company
VCA Cypress Creek Animal Hospital is a comprehensive veterinary facility in Lutz, FL, providing a range of services including primary care, surgical procedures, and dental care.

Key Responsibilities:

  • Welcome clients and respond to phone inquiries
  • Organize and confirm client appointments
  • Handle payment transactions and clarify pricing to clients
  • Suggest relevant products and services
  • Address client inquiries regarding pet health and care
  • Oversee the management of medical records
  • Ensure the cleanliness and organization of the facility

Qualifications:
A minimum of 2 years of relevant experience is required.

Employee Benefits:
- Competitive salary
- Comprehensive medical, dental, and vision coverage
- Opportunities for professional growth
- Generous discounts for employee pets
- Paid time off for vacation and illness

If you are dedicated to delivering outstanding customer service and veterinary support, consider this opportunity with VCA Cypress Creek Animal Hospital.