Insurance Claims Specialist Macon GA

1 week ago

Macon, Georgia, United States Government Employees Insurance Company Full time
Claims Service Specialist Macon, GA

Salary: $20.35 per hour / $41,000 annually

Hybrid role: Training 100% in-office (6-9 months); post-training 4 days a week in office and work from home 1 day a week

As a Claims Service Specialist at GEICO's Macon, GA office, you'll play a vital role in delivering exceptional customer service and resolving claims efficiently. If you're motivated, solution-focused, and empathetic, this could be the perfect opportunity for you to grow a fulfilling career with us.

Through our comprehensive, paid training program, you'll learn the intricacies of the claims process and develop the skills to assist policyholders during their most critical moments. As a Claims Service Specialist, you'll collect facts about accidents, investigate claim details, and gather statements from involved parties. Our policyholders rely on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO provides a supportive environment where you can explore your abilities, learn new ones, and achieve your career goals.

Many associates see a base salary increase of 10% within their first year as a Claims Specialist. Top performers can see increases up to 15%.

Key Qualifications & Skills:
  • Experience providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction
  • Solid computer multitasking skills
  • Ability to work comfortably and grow in a fast-paced, high-volume call center environment
  • Minimum of high school diploma or equivalent
  • Eagerness to explore new skills and openness to different career paths
Benefits:

As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental, and Vision Insurance with no waiting period**
  • Paid Vacation, Sick, and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

GEICO is an equal opportunity employer and provides a work environment where each Associate can be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all Associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all Associates and applicants.

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