Site Reliability Expert

6 days ago


Denver, Colorado, United States Expert Executive Recruiters (EER Global) Full time

A leading global company in the printing industry is seeking a Site Reliability Expert to deliver on-site preventative and corrective maintenance services.

Key Responsibilities:

  • Maintain company equipment, prepare sites for installations, and train customers
  • Provide ongoing support to customers, ensuring smooth operation of products
  • Administer customer calls, including service reports, expense reports, and weekly time records
  • Foster customer satisfaction through exceptional service delivery
  • Prioritize tasks with minimal supervision

Required Qualifications:

  • At least 2 years' experience in a customer support role within a service or end-user support environment
  • Bachelor's Degree or equivalent experience
  • Intermediate knowledge of operating systems software and applications
  • Effective presentation skills
  • Prepared for extensive travel (field position)
  • Strong experience in onsite customer support for digital printing or similar industrial products

The company offers an outstanding work-life balance, professional opportunities, and a competitive compensation package. Salary: $80,000 - $110,000 per year.



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