Clinical Triage Nurse

6 days ago


Lake Forest, California, United States Northwestern Memorial Healthcare Full time
Job Title: Clinical Triage Nurse - Breast Surgery

At Northwestern Memorial Healthcare, we are committed to delivering exceptional patient care and experience. As a Clinical Triage Nurse - Breast Surgery, you will play a vital role in our team, ensuring that patients receive timely and effective care.

Responsibilities:
  • Establish positive first impressions with patients and customers, serving as a patient advocate.
  • Triage all incoming telephone calls and electronic messages, prioritizing and resolving, involving the provider as appropriate, successfully completing the communication cycle.
  • Document all communications in the electronic medical record.
  • Schedule patient for visit with provider when telephone assessment indicates this.
  • Assist in obtaining appointment for patients with specialists within NM.
  • Coordinate emergency and hospital transfers, including paperwork and telephone communications.
  • Administer medications and treatments in accordance with Nursing Standards and as ordered by the provider.
  • Provide education to patients and staff concerning clinical issues.
  • Assist in coordinating and monitoring activities of clinical staff to ensure adequate coverage and adherence to OSHA and CDC guidelines.
  • Assist in orientation of new staff members.
Requirements:
  • Graduate of accredited RN program
  • At least 3 years of experience in a hospital or outpatient setting
  • Registered Nurse License issued by State of Illinois Current
  • CPR certification
Preferred Qualifications:
  • BSN
  • Specialty Certified
  • At least 5 years' experience in a hospital or outpatient setting
  • Spanish speaking

Northwestern Memorial Healthcare is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.



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